AS America, Inc. One Year Limited Warranty

If inspection of this AS America, Inc. (“American Standard®”) plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This warranty applies only to the original owner and the original installation of these products. In the event of a warranty claim, proof of purchase will be required – save your sales receipt.  This warranty is non-transferable to subsequent purchasers or owners. The sole exception to the non-transferability of this warranty is that if this product is purchased by a plumber, contractor or other service provider, this warranty extends to the first property owner on whose behalf the product was purchased for installation.

For this warranty to become effective, the warranty registration process must be completed via the internet or telephone per the warranty registration instructions.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to ensure local code compliance before installation. This warranty does not cover deterioration through normal wear and tear and the expense of normal maintenance.

This warranty is void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damages; if it was not installed in accordance with American Standard’s instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard. Because American Standard cannot control the quality of products sold by unauthorized sellers, this warranty applies only to American Standard products which were purchased from American Standard or an American Standard authorized seller, unless otherwise prohibited by law. American Standard reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.

American Standard’s option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation. IN NO EVENT WILL AMERICAN STANDARD BE LIABLE FOR THE COST OF REPAIR OR REPLACEMENT OF ANY INSTALLATION MATERIALS, INCLUDING BUT NOT LIMITED TO, TILES, MARBLE, ETC. American Standard will not be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty.  Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.  ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR AN INTENDED PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States or Provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province. 

Obtaining Warranty Service

If you believe that you have a warranty claim, contact American Standard, either through an authorized AS America, Inc. dealer or re-seller, by writing to the addresses below, or visiting the website below:

In the United States
AMERICAN STANDARD BRANDS
30 Knightsbridge Road, Suite 301
Piscataway, NJ 08854
Attn: Director of Consumer Affairs
For residents of the United States, warranty information
may also be obtained by calling the following toll free number:
(800) 442-1902
www.americanstandard.com 

In Canada
LIXIL Canada Inc.
5900 Avebury Road
Mississauga, Ontario
Canada L5R 3M3
Toll Free: (855) 836-9615
www.americanstandard.ca 

In Mexico
American Standard B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com 

Please be sure to provide all pertinent information regarding your claim, including your sales receipt, a complete description of the problem, the product, model number, color, finish, purchase date, and from whom the product was purchased.

For other information, or to obtain the name and address of the service and repair facility nearest you, call (800) 442-1902 (in the United States); (855) 836-9615 (in Canada) and 01-800-839-1200 (in Mexico).

Effective Date:  July 1, 2020