This toilet comes with a limited lifetime warranty on chinaware, a limited 10-year warranty on all mechanical parts of the toilet, and a limited one-year warranty on the toilet seat if included with product. If inspection of this LIXIL Canada Inc. (“American Standard®”) plumbing product, inclusive of the chinaware and all mechanical parts, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for the same or a similar model.
This limited warranty applies only to the original non-commercial purchaser and installation of the products. In the event of a limited warranty claim, proof of purchase will be required – save sales receipt.
For this warranty to become effective, the warranty registration process must be completed via the internet or telephone per the warranty registration instructions. This limited warranty does not apply to commercial installations. The warranty for commercial installations is ten years on chinaware and mechanical parts, and one year on the toilet seat if included with product.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of the product should check with a local building or plumbing contractor to ensure local code compliance before installation.
This warranty will be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard’s instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.
WARNING: This warranty DOES NOT COVER any damages caused by the use of in-tank cleaners. These products can seriously corrode the fittings in the tank. This damage can cause leakage and property damage. American Standard will not be responsible or liable for any damage caused by the use of in-tank cleaners.
American Standard’s option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation including any costs of any surrounding material such as tile or marble. American Standard is not responsible for any other incidental or consequential damages attributed to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)
This warranty gives you specific rights. You may have other statutory rights that may vary from state to state or province to province, in which case this warranty does not affect such statutory rights.
WARRANTY CONTACT INFO
For service under these warranties, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Brands™
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 442-1902
AS Canada ULC
5900 Avebury Rd.
Canada L5R 3M3
Toll Free: (800) 387-0369
American Standard® B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico