FOR RESIDENTIAL INSTALLATIONS: LIXIL Canada INC. (“American Standard®”) warrants this product to be free from defects in materials or workmanship for as long as the original consumer purchaser owns this product. Proof of purchase (original sales receipt) from the original consumer purchaser must be made available to American Standard for all warranty claims. This warranty is non-transferable. It does not apply in the event of product damage due to the use of other than genuine American Standard replacement parts, installation error, abuse, misuse or improper care and maintenance (whether performed by a plumber, contractor, service provider or member of the purchaser’s household). The warranty excludes damage due to aggressive air or water conditions, or harsh or abrasive cleaners and/or materials.
FOR COMMERCIAL INSTALLATIONS: For all industrial, commercial and business usage the warranty period is five years, from date of purchase and except for duration, all other aforementioned warranty terms apply. For both Residential and Commercial warranties, batteries are not included in the warranty.
FOR ELECTRONIC FAUCETS, VALVES AND CONTROLS: American Standard warrants its electronic faucets, valves and controls to be free from manufacturing defects in material and workmanship under normal use for five (5) years from the date of purchase by or for the original consumer owner. American Standard will provide free of charge, at it’s sole option, replacement part(s) or product (or if no longer available, a comparable product) to replace those which have proven defective in materials or workmanship.
This warranty does not cover labor charges incurred and/or damage sustained in installation, repair or replacement, nor incidental or consequential damages. This warranty is effective for all faucets sold after March 1, 2018.
THIS WARRANTY IS EXCLUSIVELY IN LIEU OF ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This warranty gives the original consumer purchaser of an American Standard faucet specific legal rights which may vary from state to state or from province to province. In some states or provinces the exclusion or limitation of incidental or consequential damages is not allowed, so those exclusions may not apply to you.
WARRANTY CONTACT INFO
For service under these warranties, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Brands™
One Centennial Avenue
Piscataway, New Jersey 08854
Attention: Director of Consumer Affairs
For residents of the United States, warranty information may also be obtained by calling the following toll free number: (800) 442-1902
AS Canada ULC
5900 Avebury Rd.
Canada L5R 3M3
Toll Free: (800) 387-0369
American Standard® B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico